Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Wellora Labs ("the Site").

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information."

We also collect information when you create an account, subscribe to our newsletter, write a review, join loyalty programs, or participate in promotions.

How We Use Your Personal Information

We use the Order Information to:

• Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)
• Communicate with you
• Screen our orders for potential risk or fraud
• Provide you with information or advertising relating to our products or services (when in line with preferences you've shared)

We use Device Information to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.

We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications. You can opt out using the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Do Not Track & Global Privacy Control

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser. However, we honor the Global Privacy Control (GPC) signal as a valid opt-out request under applicable laws.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. You also have the right to object to or restrict certain processing, request data portability, and withdraw consent.

If you are a California resident, you have the right to request disclosures about your data collection, request deletion of your data, opt-out of the sale or sharing of personal information, and not be discriminated against for exercising your rights.

To exercise these rights, please contact us at the email below. You may also designate an authorized agent to make a request on your behalf.

Email: hello@welloralabs.com

Data Retention

We retain your information only for as long as necessary to provide you with our services and for legitimate business interests, legal obligations, and dispute resolution.

Children

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Security

We take reasonable precautions to protect your information, but no transmission or storage system is completely secure.

International Transfers

Your information may be transferred to — and maintained on — computers located outside your state, province, or country where data protection laws may differ. We use standard contractual clauses approved by the European Commission where appropriate.

Contact Us

For more information or if you have questions, please contact us by email at hello@welloralabs.com.

Response time: Three (3) business days